Terms of Service

Overview

This website is operated by Ellis & Bloome, a trading name of Prosperia E-Commerce, located at:

Prosperia E-Commerce
Roodevaart 45
4782 RC Moerdijk
Netherlands
E-mail: support@ellis-bloome.co.uk

Throughout the site, the terms “we”, “us” and “our” refer to Ellis & Bloome / Prosperia E-Commerce. By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given permission for a minor dependent to use this site under your supervision.

You may not use our products or website for any unlawful or unauthorised purpose.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to reproduce, copy, sell, resell, or exploit any part of the Service without our written permission.

3. Product Information

We do our best to ensure that all product descriptions, images, and prices are accurate. However, we cannot guarantee that all information is always complete, current, or error-free.

Colours may appear differently depending on your screen settings.

4. Prices and Availability

All prices are subject to change without notice.

We reserve the right to modify or discontinue products at any time without notice.

5. Orders

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, stock issues, or unusual order activity.

If we need to cancel your order, we will contact you using the details provided at checkout.

6. Shipping and Delivery

Orders are typically processed within 1–3 working days and delivery usually takes 8–12 working days.

These timeframes are estimates only and are not guaranteed.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

For damaged, incorrect, or lost items, we may offer a refund or replacement upon receipt of suitable photo or video evidence. In such cases, a return is not required.

For change-of-mind returns, a full refund may not be available, and return shipping costs remain the responsibility of the customer.

8. Billing Information

You agree to provide current, complete, and accurate billing and shipping information for all purchases made through our store.

9. Third-Party Services

We may provide access to third-party tools or services. We are not responsible for any third-party content, websites, or services.

10. Prohibited Uses

You may not use the website or its content:

• for any unlawful purpose

• to violate any laws or regulations

• to transmit malware or malicious code

• to collect personal information of others without permission

• to interfere with the security or operation of the site

11. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by applicable law, Camille’s Collection / Prosperia E-Commerce shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands.

13. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. The most current version will always be available on this page.

14. Contact Information

If you have any questions about these Terms of Service, you may contact us using the details below:

Ellis & Bloome
Prosperia E-Commerce
Roodevaart 45
4782 RC Moerdijk
Netherlands
E-mail: support@ellis-bloome.co.uk